What Our Customers Are Saying
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Shayne Ouellette, Red Deer, ALBERTA
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Riderz is a good place to do business. Jason, Jay & Rider all do their best to make the experience great. The rest of the staff are awesome too. Staff is always the heart of any business!
liljimmylv -
Best customer service around!! Gorgeous shop and great people all around! Nothing but the best at Riderz "I cannot say enough great things about every aspect of this shop. Every team member from front to back are the most friend most helpful people around. With every visit I learn another reason why Im so thankful to have chosen Riderz and I will continue to for a long time into the future
R Suhan -
Amazing management, stunning building. Very knowledgeable. Warranty out standing. They could have thrown in my 30$ toque. Lol
Tracy Telford -
Messaged Jeff over Facebook after hours on a Sunday resigned right away with any questions I had, called Monday and talked to him very knowledgeable and professional, He transferred me over to Cassie she was very polite and happy to help ship me the stuff I needed, Very personable. Delt with lots of different vendors, I normally feel like Im F$&;n up there day by asking questions or just dont know what they are talking about l. "
Kyle Belyan -
Great experience start to finish! It was my first experience with Riderz. Ordered up a KTM 790 Adventure R. Jason was friendly and professional, super reasonable and helpful getting options and extras sorted/installed to getting it out the door on delivery date. Really good vibe around the place. I'll be back for sure! So will my moto buddies who came down with me from Jasper.
Rich Potter -
I have had the pleasure of dealing with RIDERZ for a number of years now. I always come away feeling that I have been well taken care of and that my problems or requests are taken seriously. I like the fact that you are not just dealing with drones behind the counter.
Konrad Schaub -
Great customer service with a great selection of everything from machines to clothes and everything in between.
Denise Norman -
I recently purchased my '21 Summit from Riderz & I can confidently say that the entire experience with Ryder as well as Jay was the best I've ever had. Not only was their pricing incomparable to anyone else, they made the entire process extremely easy by having my paperwork done and the sled built in only a few hours. The entire Riderz team went above and beyond to get ensure that I had everything I needed to be out on the snow by the weekend and start my already late season. I would highly recommend anyone looking for a machine or parts to visit Riderz, not only are they extremely knowledgeable, they go above and beyond for their customers which doesn't seem to happen at many dealerships anymore.
Anissa Barnes -
"Always a pleasure to visit this dealership! Real people who go above and beyond to ensure a great customer experience! GO TEAM!" "Bought a quad in the fall---great experience with Jason B. and the crew.....just bought a sled and the awesomeness continued! After Jason started the process, Jay C. took over and was very patient in helping me get rigged out with my parts & accessories, and then again when it was time to get all the clothing for me and the missus. It is truly a great shopping experience at this dealership. Jason, Jay, Hope, Ryder, Josh, and all the crew are amazing to deal with! Bruce Pickford"
Bruce Pickford -
I was very happy with the buying experience I had with Riderz. Both Jay and Ryder were great to deal with, and took the time to go through the machine with me and show me all its features.
mark pederson -
Drove out from Edmonton to pick up a Mountain Bike. Everyone working here is incredibly nice, friendly, and knowledgable. Absolutely worth the 2 hour drive over here. Thanks for the good experience!
Jonathan Drobig -
ive been using Riderz for the last few years and have purchased quite a few items from them from personal to work from clothing to ATV/snowmobile/Adventure bike. The team Riderz have on staff have been nothing but accommodating to all of my needs and wants. There always very accommodating with service and repairs fast turnaround times. to get us back work or play.
Russell Dealy
I keep going back to Riderz not only because of the level of service they provide is far better than anywhere else, but also because of the people that work there. From the owners to the people behind the counter to the mechanics, they are all excellent to deal with and very passionate about what they do. Ive taken Bikes (peddle and dirt), quads, Snowmobiles, side by sides and some Ive purchased elsewhere, Anything I have brought to Riderz to worked on has always came back exceeding my expectations. I also recently had the pleasure of going to the Riderz in Rocky, and was happy to see that the same level of service is provided there as in Edson.